F.A.Q

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The FAQs below determine the best solutions for all carpet types.

As a devoted carpet cleaning company, we gathered the best Frequently Asked Questions into one page. We pay attention to the details to accommodate all your needs. If you’ve been looking for easy to understand answers, then this will be your last stop. Scroll down now!

What substances are threats to my carpets?

All carpets require good carpet cleaning and good quality detergents. Specialists of Carpet Cleaning Artesia say that handmade oriental rugs are even more sensitive and rug cleaning procedures must be careful. Carpets would be damaged by chemicals and that's the reason you should use natural and ecofriendly products. Some drinks and foods contain chemicals, too. Keep those and strong motor oils and bleaches away from your carpets. A few drops may ruin them.

Can I find round and oval rugs?

The truth is that most rugs are rectangular and you can find some square ones, too. Finding oval and round handmade oriental rugs would be more difficult but they do exist. If you can travel to the East, you can find them easier but still they are rare and they will certainly cost you more. They are more expensive because their shape is definitely more peculiar and they are more difficult to make.

Can wine stain be removed from my white carpet?

Yes. Wine can easily be washed off by carpet detergents and equipment for such job. It would be best to clean the spill immediately for an easier carpet cleaning, as our experts recommend. In general, no carpet stain can be too permanent if you have the right tools and products to clean them.

Should I get carpets if I am allergic?

It depends on how thorough you'll be with carpet cleaning. If you're planning to take care of your carpets often, you won't have a problem. If you're not obsessed with cleanliness, perhaps it's not a good idea. It's best to get oriental rugs, which are moveable and more easily cleaned. In any case, our professionals in Artesia recommend a good carpet or rug cleaning.

What is the difference between mold and mildew?

Both are types of fungus. Mildew typically grows only on the surface of moist areas. It is white or gray in color in most cases. Mold, on the other hand, tends to get deeper into the surfaces and usually forms much larger growths. Its color can range from pale yellow to dark green and black. Both mildew and mold can damage surfaces and require timely removal.

How to check if a cleaner is safe for my carpet?

Testing is the right way to go about it. You need to apply a little bit of the product to a small area which is not clearly visible, such as the section behind the TV stand or inside a closet. You should let it stay for as long as the manufacturer recommends and then rub the area with a soft white cloth. Ideally, there should be no color transferred to the cloth.